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Will AI replace Insurance Agent?

high risk

Online quoting, AI underwriting and standard pricing displace the intermediary in mass products; WEF lists insurance clerks as declining.

Tasks at risk

• Pricing and issuing standard policies
• First-pass underwriting
• Application processing

What stays human

• Complex corporate and non-standard risks
• Disputed claim handling
• Long client relationships

Check interactively and see transition routes →

Sources

• WEF — Future of Jobs Report 2025
• Microsoft Research — Working with AI (2025)

An estimate based on public research, not individual advice. The decision is always yours. Data is refreshed as new research is published. · Home